Help & Support Center
Find answers to common questions or connect with our support team for personalized assistance.
Frequently Asked Questions
Getting Started
Visit our Get Quote page or call 1-800-LIFE-INS for instant assistance.
Required documents vary by policy type, but generally include ID, proof of income, and medical history.
Most applications are approved within 24-48 hours for standard policies.
Policy Management
Log in to your portal and navigate to Profile Settings to update your information.
Yes, you can update beneficiaries anytime through your online portal.
We offer multiple payment options including auto-pay, credit card, and bank draft.
Claims & Coverage
Coverage varies by policy type. Check your policy documents or contact us for specific coverage details.
You can file claims online through our portal, by phone, or by visiting our office.
Simple claims are typically processed within 5-7 business days.
Technical Support
Use the "Forgot Password" link or contact our 24/7 support team for immediate assistance.
Yes, our portal is fully responsive and works on all mobile devices.
We use bank-level encryption and never share your personal information with third parties.
Contact Us
Phone Support
1-800-LIFE-INS
24/7
Email Support
support@lifeinsurance.com
Response within 24 hours
Live Chat
Available on website
Mon-Fri 8AM-8PM EST
Mobile App
Download for iOS & Android
Full feature access
Quick Actions
File a Claim
Start your claim process online
Get a Quote
Compare rates and coverage options
Download Mobile App
Manage your policy on the go
Find Documents
Access your policy documents
Support Hours
Phone Support
24/7 - Always Available
Live Chat
Monday - Friday: 8AM - 8PM EST
Saturday - Sunday: 10AM - 6PM EST
Email Support
Response within 24 hours